The use of our services, through the website www.funtanir.it, implies the acceptance by the user of the General Conditions set out below. For any further clarification, you can contact us at the address on the Contact page.
RESERVATIONS
The user can make a reservation directly from the website www.funtanir.it at the conditions and prices indicated on the website.
PAYMENT
The reservation is to be considered confirmed only through the communication of a valid and capacious credit card, except in the case in which special rates require full o partial payment of the services requested. In this case, the booking will be considered confirmed only upon reception of the payment. Consequently, depending on the offers and rates requested, payment can be instantaneous, by credit card online on the bank's secure servers, or deferred; in this case the user will receive a booking confirmation from Funtanir Rooms, with instructions on how to make the payment. Depending on the offers, payment of a deposit or the cost of the entire stay may be required.
PRICES
The prices are calculated in Euros and include VAT, the stay treatment chosen in the booking itself and any further option requested. Rates do not include the City Tax, which must be paid upon arrival. Arrival must take place within 24 hours of the arrival date requested in the booking. If there is a delay in arrival, the user is required to contact Funtanir Rooms to advise of the delay. Refunds will not be given for arrivals after midnight on the requested arrival date.
CITY TAX
The rates indicated on the website do not include the City Tax, which must be paid upon arrival. The City Tax is payable by non-residents who stay in accommodation facilities located in the municipal area. The City Tax is payable up to a maximum of five consecutive nights, also made at two or more accommodation facilities. In the event of repeated and systematic overnight stays made within the same calendar month, the tax is limited to the first five nights.
The following are exempt from paying the City Tax:
- residents of the Municipality of Bologna
- children under 14
- university students regularly enrolled at the University of Bologna if housed in student residences.
For more information, please visit the Bologna Municipality website at: http://www.comune.bologna.it/tasse/servizi/15:13312/13320/
CHANGES AND CANCELLATION OF RESERVATION
To change or cancel a reservation made online, it is necessary to promptly notify it to Funtanir Rooms, specifying the reservation code received by e-mail. Unless otherwise provided by the different conditions indicated at the time of booking, a penalty may be applied in the event of cancellation of the reservation, no-show and / or changes to the reservation. Funtanir Rooms reserves the right, in full and unconditional freedom, to evaluate any events that may justify the non-application of the penalty provided for by these general conditions or, in derogation, from the conditions provided for by the special rates chosen at the time of booking. In this case, the refund of any amount already paid will be made on the same means used at the time of payment.
CHANGES TO BOOKING BY FUNTANIR ROOMS
If Funtanir Rooms needs to make significant changes in the booking, it will promptly notify the user via the means used for the booking, informing them of the changes. The user must express his or her acceptance or not of the change within 5 working days from the time the change was notified. If the user does not give feedback to Funtanir Rooms, or gives it after 5 working days, the change will be considered tacitly accepted. In the event that the user expressly denies his consent to the changes proposed by Funtanir Rooms, he will be entitled to a refund of the payment already made which will take place on the same means used at the time of booking.
Funtanir Rooms may unilaterally modify, for the benefit of users, at any time and without notice, the services provided or the operating, technical and use conditions of the services.
LIABILITY OF FUNTANIR ROOMS AND THE USER
It is the intent of Funtanir Rooms to reassure the user that all the services provided in the reservation are prepared with the utmost care. Funtanir Rooms assumes all responsibility for any shortcomings occurring during the stay, in the event that the cause is attributable to its default. The user must prove that there has actually been a default on the part of Funtanir Rooms, in the event that he wishes to make a complaint. In particular, Funtanir Rooms will not be responsible for any service that is not expressly included in the contract. This excludes from liability, for example, any additional service provided by an external supplier, not indicated in the conditions of the offer and which has not been agreed upon at the time of booking.
The user undertakes to use the services in accordance with the law, morals, good habits and public order as well as the provisions of these General Terms and / or Conditions of stipulation. Consequently, it is forbidden to use the services with illicit purposes or effects and / or contrary to what is established in these General Terms and / or Conditions of stipulation, which are detrimental to the rights and / or interests of third parties or which may in any way damage the services, Funtanir Rooms and / or its image.
PROBLEMS AND COMPLAINTS
If you wish to make a complaint or want to report any problems, please inform us promptly by contacting us at the addresses on the Contact page. Funtanir Rooms will try to solve the problem as quickly as possible.
PROTECTION OF THE TERMS AND / OR GENERAL CONDITIONS OF STIPULATION
Should one of the clauses of these General Terms and / or Conditions of stipulation be declared null or void, the remaining General Terms and / or Conditions will be maintained according to the agreed terms. Funtanir Rooms undertakes to replace the nullity clause by approaching as much as possible the intention initially pursued by the parties.
Nothing in this contract will in any way affect the mandatory provisions relating to consumers. If the user is not a consumer, he expressly waives his right of withdrawal.
ACCEPTANCE OF THE RULES OF USE
The user is aware of the fact that the use of online booking services implies full and unreserved acceptance of all the clauses referred to in these conditions at the same time the user requests the service. Therefore, the user must be aware of how important it is to consult the rules of this site, before accessing and / or using these services.
APPLICABLE LEGISLATION AND JURISDICTION
These General Terms or Conditions of stipulation are governed by Italian law. For the purposes of settling any dispute arising from the validity, execution, fulfillment and resolution, total or partial of the same, Funtanir Rooms and users submit themselves, expressly renouncing their own forum or any other forum due to them, to the jurisdiction of the Bologna court. This contract constitutes the complete and integral expression of the agreement between Funtanir Rooms and the user and replaces all previous agreements, commitments, manifestations and agreements, both written and verbal, which may have been previously between the parties.
